4AM privacy policy
What 4AM sees, and what I see.
4AM is built to know as little as possible. It has no analytics, no tracking and no account. This page says exactly what the app does on your Mac and what reaches me when you buy a license. Last updated 5 October 2026.
Who I am
Canino Digital is the trading name of John Canino, a sole trader in Brisbane, Australia, ABN 11 790 420 328. 4AM for Apple Mail is made and sold by Canino Digital. As a small business I may be exempt from the Privacy Act 1988, but I follow the Australian Privacy Principles anyway.
Your keyboard
4AM notices key presses only while Apple Mail is the app in front. Each key is compared with your shortcut list and then forgotten. This includes while you write a message, which is how 4AM can notice a shortcut such as ⌘↩ to send. Nothing you type is saved to memory, to disk or to a log, and nothing you type is sent anywhere.
Your mail
4AM does not read your emails. Through the Accessibility permission it looks at what kind of element is selected in Mail, for example the message list, and at the names of Mail’s menu commands so it can press one, such as Archive, for you. It does not read the content of messages, subjects, senders or recipients.
What stays on your Mac
Your settings and any Custom shortcut set are kept in files in your Library folder. Your license key and the date your free trial started are kept in your Keychain; the trial date stays there if you delete the app, so that reinstalling doesn’t restart the trial. A debug log is written only if you use the debugging tools, and it never contains keys you press or any text. None of these leave your Mac.
When 4AM uses the internet
Only when you activate or deactivate a license key. The app sends the key and the name of your Mac, such as “Sam’s MacBook Air”, to Lemon Squeezy to confirm it. There are no analytics, no usage reporting and no automatic update checks.
When you buy a license
Sales are handled by Lemon Squeezy, which is the merchant of record. Lemon Squeezy collects your name, email address, payment details and billing location, under its own policy at lemonsqueezy.com/privacy. I can see your name, email address, country and order details. I never see your card number.
What I can see about activations
For each license key I can see how many Macs it is active on and the names of those Macs, so that you and I can tell activations apart. Choosing Deactivate on This Mac in the app removes that Mac from your license.
What I use it for
To deliver your license key, answer support requests, handle refunds and keep the business records the law requires. I don’t sell or share your details, and I don’t send marketing email unless you have asked for it.
Support email and bug reports
If you email 4am@caninodigital.com, I keep your message so I can answer it. My email is hosted by Apple iCloud Mail. Issues opened on the public GitHub page are visible to everyone, so don’t put private details in them. If you choose to send me the debug log, check it first: one tool writes the names of Mail’s menus, which can include your mailbox names.
This website and the download
The site is served by Cloudflare, which records standard request information such as IP address and page requested, to deliver pages and block abuse. I use Cloudflare Web Analytics to count visits without cookies. Downloading 4AM needs no account and isn’t linked to you. More in the site privacy policy.
Stored overseas
Lemon Squeezy, Cloudflare, Apple iCloud Mail and GitHub store data in the United States and other countries. Each is a large provider with its own security and privacy commitments.
How long I keep it
Order records are kept for as long as Australian tax law requires, generally five years. Support emails are kept while they are useful for helping you and are deleted on request.
Your choices
You can ask what I hold about you, and ask me to correct or delete it, by emailing 4am@caninodigital.com. I’ll delete what I’m not required by law to keep. If you’re unhappy with my answer you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Removing 4AM
Delete the app, remove it under System Settings › Privacy & Security and Login Items, and delete its files and Keychain entries. The steps are listed in full in the 4AM documentation.
Changes
If this policy changes, the new version is published here with a new date.
See also: 4AM license terms · About 4AM